Cancellation & Rescheduling

We aim to keep booking terms clear and fair. The terms shown for your specific booking at checkout also apply.

Last updated: October 2026

Free 10-minute introduction

The free introduction is for basic questions and choosing a suitable coaching option. It is not a free coaching session. If you cannot attend, please reschedule or cancel as early as possible so the time can be made available to someone else.

Coaching sessions

If you need to change a coaching appointment, use the rescheduling options available through your booking confirmation or contact us. Rescheduling is subject to availability.

First Session Promise

For eligible multi-session coaching programmes, complete your first programme session. If afterwards you decide the programme is not right for you, contact us within 24 hours. We will refund the value of all remaining unused programme sessions. The completed first session is not refunded under this promise.

One Conversation

The One Conversation is a single 60-minute private coaching session. If you upgrade to an eligible Reset or Transformation programme within 7 days, the CAD $149 may be credited toward that programme as stated on the coaching page.

Workshops and events

Any event-specific cancellation, transfer or refund terms shown on the event page or during checkout apply to that booking. If Achieve Happily cancels a paid workshop, registered attendees will be offered the appropriate refund, transfer or replacement option for that event.

Missed sessions

If you miss a booked session without cancelling or rescheduling, contact us. Any replacement session is subject to the booking terms, availability and the circumstances of the missed appointment.

Contact

For booking changes, contact Gurikbalsingh@achievehappily.com.